Rocío Carrillo, Director of Technical Design and Quality Control at COBMEX®, is a valued member of our Mexico team and has contributed her expertise and dedication for an impressive 17 years. With a profound understanding of quality and design principles, her journey in the industry has been nothing short of remarkable. We sat down with Rocío to delve into her experiences, insights, and the pivotal role she plays in ensuring the consistent quality of our uniform sweaters.
The Path to Leadership
Rocío’s experience in Technical Design and Quality Control began before she was employed by COBMEX®. She had been working for a uniform sweater exporting company, where she learned about quality and design. This foundation laid the groundwork for her seamless transition into our team.
“When I joined this company,” Rocío reflects, “I started as a Quality Auditor, ensuring the standards of our products during the sample and development stages. This allowed me to understand the unique needs of COBMEX®’s diverse clientele.”
Her COBMEX® journey stretches back 17 years, during which she collaborated closely with Hilda Martínez, General Manager of Exportaciones PSC, our Mexico Company. “In the early days, it was mainly just Hilda and me in Aguascalientes,” Rocío recalls. This foundation of trust and collaboration laid the groundwork for her impactful journey within the company.
Driving Quality Excellence
As the Director of Technical Design and Quality Control, Rocío’s role encompasses a diverse range of responsibilities. “Setting the tone of what should be done and how it should be done,” Rocío elaborates, “encompasses the process and detail of every single product, from its inception to shipment.” This comprehensive approach is a testament to her dedication to upholding the highest standards at every stage of production.
Despite her many years of experience, Rocío’s understanding of the industry continues to evolve. COBMEX®’s commitment to staying at the forefront of industry advancements allows Rocío to continuously enhance her skills, ultimately benefiting the entire team. Even with 17 years of experience, Rocío affirms that “she continues to learn something new every day.”
“Having Rocío Carrillo as part of our team is an absolute pleasure. Her role as the Director of Technical Design and Quality Control is crucial, and she does an outstanding job. We’re fortunate to have her dedication and expertise driving our success.” – Jon Edberg, Executive Vice President
The Power of Collaboration
Collaboration is at the heart of Rocío’s role. She works in tandem with Quality, Production, and our Factory teams, ensuring that customer requirements are met seamlessly. “From the Mexico team, I collaborate closely with Alejandra, who oversees the physical development of products, and Clara, who works directly with factory quality. I collaborate closely with the development and production teams in Toronto,” she explains, highlighting the synergy that drives success.
Her leadership extends to supervising teams responsible for product development and production. When asked about the most crucial aspect of her role, Rocío emphasized “Ensuring all team members possess accurate and comprehensive information for seamless sweater production.” Her approach revolves around fostering effective communication and collaboration across various teams and departments.
Among the cherished memories she holds with the company, the experience of traveling to the COBMEX® head office in Canada for the first time stands out. Meeting colleagues face-to-face added a personal touch to the strong professional bonds she has cultivated.
A Positive Force
Over the years, Rocío’s role has evolved from being a Quality Auditor to spearheading Technical Design and Quality Control. She now oversees the entire process, ensuring that every product meets COBMEX®’s high standards.
Rocío’s journey is a testament to her versatility. Her background in textile design, coupled with her experience in different facets of the industry, has fortified her role at COBMEX®. “Equipped with expertise in pattern making, design, and a deep understanding of knitting techniques, processes and quality standards, I am empowered to effectively lead my team,” Rocío reflects.
When asked about her favorite part of working at COBMEX®, Rocío doesn’t hesitate. “Everything,” she exclaims. Her passion for her role and the satisfaction it brings her, shine through in her work every day.
Rocío’s superpower? “My tenacity,” she asserts. Her unwavering commitment to her work and her team is a driving force that propels COBMEX®’s success. Beyond work, Rocío’s cheerful demeanor is accompanied by a love for movies, a fun hobby that perfectly complements her personality. Her true passions, however, are her daughters, Natalia and Regina, who continue to inspire and motivate her daily.
As Rocío reflects on her journey, she expresses her gratitude to COBMEX® for the opportunities it has afforded her. “I just want to thank this company for believing in me and my work and for letting me grow with them,” she shares.
Rocío Carrillo’s role as the Director of Technical Design and Quality Control shines as a testament to dedication and excellence. Her journey from a Quality Auditor to a pivotal leader underscores her invaluable contributions and enduring commitment to upholding COBMEX®’s dedication to quality and innovation.