As the COVID-19 virus arrived at our shores and the world came to a screeching halt in March, we stayed open and continued to operate to serve and supply first responders and all our valuable customers. The pandemic certainly created challenges. Although we are now not able to travel to meet with our clients face-to-face at this time, we are utilizing video conferencing platforms in order to regularly to meet with our customers and supply chain partners. We have also ramped up our digital marketing across all platforms as well as our website in order to enhance the customer experience.
As most websites do, ours is constantly evolving. In the past year, we have implemented a re-design in order to elevate our brand as well to properly feature our collections and products. We have developed a 360 video tool which allows the visitor to view each item from various perspectives highlighting the design features of each of our styles. As always, there is a link to our online catalog. Additionally, you can also view our entire collection as a digital flipbook.
One of the most exciting new developments for us on our website is our online ordering system. This tool provides a convenient and seamless way to access products, prices, current real-time stock inventory levels, and submit orders. To date, we’ve received excellent feedback from clients who’ve been utilizing this system for the last 3 months.
You can easily access the online ordering system by clicking the top-right Login button on our website in order to navigate to our login page. If you are not currently utilizing our online ordering system, please Create an Account on the login page and one of our customer service representatives will reach out within 24 hours in order to create your account and get you started.
In addition to these user experience enhancements, we have redefined our company’s purpose, vision, mission, and values. These statements are better aligned with who we are in 2020 and moving forward into the future. You can read our perspective on our new ‘About Us’ page which includes a statement from Phil Newman, our President at Cobmex. You will also find profiles of our Executive Management team, our Corporate Social Responsibility policies on our ‘Cobmex Cares’ page as well as ‘the Story of Cobmex’, a video that we produced in-house. Please also be sure to visit our Youtube page and experience all of our descriptive 360 videos. In the coming months, we will be producing additional informative videos in order to showcase our products.